Club99Privacy Policy of

This Privacy Policy, operated by Club99 (club99.si), applies to all visitors and users of our website and services. It explains how Club99 collects, uses, and protects your personal information.

By creating an account or using Club99's services, you agree to this Privacy Policy. If you do not agree, please refrain from using Club99's services.

Club99 may collect the following types of information:

Identifying Information:

• Full name, date of birth, nationality
• Email address and contact details
• Current residential address
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method details (full card numbers are not stored)
• Transaction history and amounts
• Partial reference to a mobile banking or bank account

Technical Information:

• IP address and device information
• Browser type and version
• Time spent on the site and pages visited
• Login time and session details

Club99 collects information in several ways:

• Directly Provided: Information you provide at registration, during the KYC process, or when contacting support
• Automatic Collection: While you use Club99, through cookies and similar technologies
• Third Parties: From payment processors or identity verification providers

Club99 uses the information collected for the following purposes:

Club99 may use your data for marketing purposes, but you can withdraw this consent at any time.

Club99 never sells your data to third parties. However, it may be shared in specific circumstances:

• Service Providers: Payment processors and KYC verification providers — only the necessary data is shared
• Legal Obligations: When required by a court order or regulatory authority
• Fraud Prevention: To relevant authorities for the prevention of money laundering or fraud
• Business Transfers: In the event of a business sale or merger (advance notice will be provided)

Club99 uses cookies to improve website performance and personalize the user experience.

Types of Cookies:

• Essential Cookies: Essential for the basic functioning of the site — these cannot be turned off
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: Used to understand how the site is used — these can be turned off
• Marketing Cookies: For relevant advertising — consent for these is optional

You can manage most cookies through your browser settings. However, disabling certain cookies may affect some features of Club99.

Club99 retains your data only for as long as necessary or required by law. General rules:

• Active account data: retained for as long as the account remains active
• Transaction records: 5 years from the date of the last transaction
• KYC documents: 5 years from the date of verification
• Closed account data: 3 years from the date of closure
• Support Contact: 2 years from last contact

You have the following rights regarding your data with Club99:

Club99 does not collect any data from individuals under the age of 18. This is a fundamental condition of our service.

Age is verified at registration. If a minor registers by mistake and we are informed, the account will be closed immediately and all collected data will be deleted.

Club99 may update this Privacy Policy as needed. For significant changes, we will:

• We will send a notification to your registered email
• We will display a clear notice on the website
• We will update the date shown at the top of this page

Continued use of club99 after any changes takes effect will be considered acceptance of the updated policy.

For any questions, concerns, or complaints about this Privacy Policy, please contact Club99. Our data protection team is available 24 hours a day.

Our Email: [email protected]

General Support: [email protected]

This Privacy Policy was last updated January 2026 last updated. club99 is fully committed to respecting your privacy and operating with complete transparency at all times.